Fast, reliable, and practical help in Brno.
We are two locals helping foreigners with practical life tasks in Brno — home, city, healthcare support,
pets and Czech essentials (basic language help).
We don’t just advise. We get things done.
What we can help with
- Moving, drilling, painting, small fixes
- City errands, appointments, taxes
- Pet care & essentials
- Czech help & language basics
What people say about us
Real experiences from our clients in Brno.
Carolina ⭐⭐⭐⭐⭐
Pet Essentials client • dog care
Carolina
“We had a great experience with Pamela! She’s caring, reliable, and kept us updated with sweet photos and messages of our beloved Hugo 🐺 . He always comes back home happy and relaxed. He has a lot of fun with her. We trust Pame and highly recommend her! 🐾”
Sudeep ⭐⭐⭐⭐⭐
Moving help & wall repairs
Sudeep
“If you’re looking for practical help in Brno, look no further than Brno Essentials — James and Pamela went far above and beyond during my apartment move, even handling a complicated Ikea sofa return and all the Czech communication. Everything ran smoothly, saved me a lot of money, and I highly recommend them.”
Victoria ⭐⭐⭐⭐⭐
Pet Essentials client • dog care
Victoria
“Our sweet Sam is a shelter dog and can be a bit shy with new people, but he warmed up to Pamela instantly. It was clear from the very beginning that he trusted her. Every time she comes to take care of him, he gets so excited 😊 I know she takes great care of him, and it’s incredibly comforting to know he’s in good hands while we’re traveling. He loves her so much that he even pouts when we come home and she leaves 😅”
Peter ⭐⭐⭐⭐⭐
Home assistance client
Peter
“I have used them, and they are brilliant! Give them a call if you want anything!”
Larine ⭐⭐⭐⭐⭐
Pet Essentials client • dog care
Larine
“Pam has won the heart of my grumpy old lady 🐶 and, needless to say, both my friendlier dogs. She’s stayed over our apartment while we were on vacation a couple of times, and it’s safe to say she’s got a way with pets, treats them like her own, and doesn’t fail to keep tutors updated on their routine - even if, like in our family, a lot of recommendations are made. Any time we plan a trip now, she’s our go-to person, and our pets barely miss us when they see she’s coming to stay with them 😂”
See more real work and daily updates on our Instagram. Follow us →
Services
If it’s urgent, we can prioritize it.
01) Home Essentials 🛠️
Moving help, drilling, small repairs, painting, basic construction tasks.
We can also arrange kitchen and other furniture installation through trusted and affordable local suppliers.
During move out, we also offer free rental of up to 20 moving boxes, helping you save up to 1,000 CZK on your move.
02) City Essentials 🏛️
City errands, paperwork support, apartment hunting, and appointment assistance.
We help with post office, banks, municipal offices, document handling, and everyday administrative tasks, making things easier for you.
We can also assist with administrative matters such as income tax filing or property tax declarations and more.
03) Healthcare Support 🩺
Help with booking, navigation, and healthcare logistics (non-medical support). Need a dentist, gynecologist or GP?
We can arrange appointments, communicate with clinics and guide you through the process.
James can handle male-related matters, female-related matters by Pamela.
Full discretion guaranteed.
04) Pet Essentials 🐕
Flexible short-term (hourly) and long-term pet care.
Upon request, we can stay in your home to care for your pets — including extended care while you are on holiday or travelling abroad.
Pamela also offers basic dog training, including communication training using "talking buttons" — a fun way to help dogs “talk” and express simple needs.
05) Czech Essentials 💬
Basic Czech language help, quick translations, phone calls.
Ad hoc Czech language lessons and short introductions to Czech culture are also available.
We also help with preparation for the Czech A2 exam for permanent residence, using official materials, model tasks, and practical examples.
New in Brno? Starter Package ⭐
Just arrived in Brno and not sure where to start? We help you survive the first weeks.
- Apartment hunt
- Residence registration assistance
- SIM card setup
- Bank account help
- First shopping (Tesco / IKEA)
- City orientation and public transport
- Doctor and healthcare navigation
Starter package price: from 4,000 CZK
Save time, avoid stress, and get your first days in Brno sorted.
Contact us, and we will prepare a plan for your first days in Brno.
Our mission & vision
Our mission
Our mission is simple: to help foreigners feel confident and supported in everyday life in Brno. We bridge the gap between people and local systems, so things get done clearly, calmly, and without stress.
Our vision
We believe that moving to a new country should not feel overwhelming. Our vision is to become the most trusted local support service for foreigners in Brno — practical, human, and reliable.
Why choose us
Less talking. More doing.
James & Pamela
- We are locals — we know how things really work in Brno.
- Transparent pricing with no hidden fees.
- English-friendly service for foreigners living in Brno.
- Personal, human approach — you deal with real people, not an agency.
- And most importantly, we turn advice into action.
Pricing
Minimum 1 hour. Transparent hourly rates.
| Service | 1st hour | Each additional hour |
|---|---|---|
| Home / Healthcare | 500 CZK | +250 CZK |
| City / Czech | 400 CZK | +200 CZK |
| Pet | 300 CZK | +150 CZK |
Urgent (within 24 hours): +50% of total price
Van/transport (required for moving service within Home Essentials): 1,000 CZK / 4 hours + standard hourly work
How it works
Simple, transparent, and stress-free.
- Message or call us with your request, location, and preferred time
- We confirm availability and price before anything starts
- We arrive and get the job done properly
After the service is completed, we generate a payment QR code. Payment is due within 72 hours.
About us
James
I am a Brno local working at Masaryk University, where I lead my own research team and work daily with international people.
Over the years, I have learned how Brno really works — offices, systems, appointments, and the unwritten rules that are often the hardest part for foreigners.
I also handle practical home tasks such as moving, drilling, and small repairs.
You can view my professional background on LinkedIn .
Pamela
Originally from Mexico, living in Brno since 2022 and currently working in the car industry.
I have personally gone through healthcare, paperwork, language barriers, housing, and everyday life in the Czech Republic.
I have 20+ years of experience with dogs, including training.
Frequently asked questions
Clear answers to the most common questions from our clients.
Do you speak Czech with the authorities?
Yes, we communicate with Czech offices and translate for you.
Do you provide invoices?
Yes, we can provide invoices for our services, if required.
How quickly can you help?
Often the same week or next week, depending on availability.
Can you help with immigration offices?
Yes, we regularly assist clients at the Ministry of Interior.
Do you help individuals only, or also couples and families?
We help individuals, couples, and families. Many of our clients move to Brno with partners or children, and we are happy to assist the whole household.
Can you help on weekends?
Yes. Weekend assistance is possible depending on availability. Please contact us in advance so we can schedule the service.
Do you also work outside the Brno city centre?
Yes. We operate across the whole Brno area and also in nearby towns. Just let us know your location and we will confirm availability.
Is my request too small to ask?
Not at all. Many of our clients contact us with very small or unusual requests. If it is practical and legal, we will try to help or point you in the right direction.
Not sure if we can help? Feel free to reach out anyway — even if you are not completely sure. Many of our clients start with a simple question.
Ask us for free what you need
Tell us what you need help with and we will reply whether we can do it. It can be almost anything practical in Brno.
Languages we speak
Communication matters. We speak multiple languages, so you can talk to us comfortably and clearly.
- 🇬🇧 English — fluent
- 🇨🇿 Czech — native
- 🇪🇸 Spanish — native
- 🇩🇪 German — good working knowledge
- 🇫🇷 French — good working knowledge
Contact
Brno Essentials
Operated by Jakub "James" Harnoš
Business ID (IČO): 24492205
Core Team:
Jakub "James" Harnoš &
Pamela Macias Valadez Marquez
Email:
info@brno-essentials.cz
Phone:
+420 776 145 028
Standard response time: up to 24 hours
Service area: Brno & surrounding areas